Welcome to Kalesia. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
Kalesia
Kalesia is a Doha-based luxury brand dedicated to crafting elegant abayas and sheilas that embody both tradition and modern style. Every piece is carefully designed to highlight sophistication, comfort, and individuality, giving women the confidence to express themselves with grace.
Orders & Production
All our abayas are handmade with care and precision.
Production time typically takes 1 to 2 weeks before shipping.
Orders are processed only after full payment confirmation.
Shipping Policy
We work with a trusted Qatari shipping company TOPEX Delivery Services to ship our order fast and secure across all Qatar and to Middle Eastern countries, including Lebanon and Egypt. Customers can easily track their orders through our tracking system.
Return, Refund & Exchange Policy
Since our abayas are handmade, slight variations may occur, which add to their uniqueness. We accept returns, refunds, and exchanges, please contact our friendly customer service team. We are committed to finding the best solution to ensure every client is fully satisfied.
Liability
Kalesia is not responsible for delays caused by customs clearance, natural events, or unforeseen courier issues. We ensure secure packaging, but we are not liable for damages caused during transit by the courier.
Contact Us
If you have any questions about these Terms & Conditions, shipping, or returns, please reach out to our customer service team, call us: